News & Events
- First Edition
- First Rate
- Flyers
- Key Dates
- News/Media Releases
- Southern Fire Fighters Heading to Victoria
- Mayor Criticises Roading Changes
- Council congratulates Barnes
- New Treatment System for Scheme
- Winter driving campaign starts
- Land use consent granted to South Coast Dairy
- Council saddened by mill closure
- Presentation on new code planned
- Revamp for Council website
- Record number of submissions
- Councils working together
- District funding of water and sewerage postponed
- Council defends response timeframes
- Council to apply for consent to clear vegetation
- Resurfacing contract let
- Proposed plan changes to be notified
- Southern Councils pleased with cycle trail announcement
- Next steps in joint planning review process
- Preliminary work on cycle trail moves along
- Council urges decision on subsidy
- Feedback sought on Curio Bay draft plan
- Rock quarry granted consent
- Proposed plan changes notified
- English visits south
- Unqualified Annual Report adopted
- Regional CD organisation step closer
- New Papatotara Coast Road opened
- About turn on cycle trail funding
- Summary of submissions on proposed plan changes available
- Shutdown on Lumsden Balfour water supply
- Bruce Halligan new Group Manager
- Feedback still wanted on waste collection changes
- New online request for service
- Large water and waste projects under way
- Our Towns
- Public Notices
- RSS Feeds
- Emergency Road Closures
New online request for service
Wednesday, 27 January 2010Southland District Council customers are now able to make a request for service online, thanks to an initiative launched in December. Customer services manager Janet Thomas said requests can be made on a diverse range of issues, from abandoned vehicles to potholes. "The online service now gives our customers another avenue to contact us."
Found under Online Services on the Southland District Council website, "all requests are actioned on the following working day and forwarded to the appropriate council member to follow up.
There is also the option to be contacted further in regards to the request," Mrs Thomas said.
"There are many benefits of this new service especially for those who live in isolated areas of the district. The service allows our customers easy access to council services and the opportunity to lodge a request for service any time of the day or night."
Different requests will have different priorities in the council system and therefore resolution timeframes will vary, Mrs Thomas said.
It is emphasised that for urgent matters customers should call 0800 732 732 direct any time so the issue can be dealt with immediately.
