Residents' satisfaction & opinion survey

The residents' satisfaction and opinion survey provides useful feedback to Council on residents' perception of Council services.

The objectives of the survey are to:

  • Identify the communities' perception of Council services and activities
  • Provide a cost-effective means of performance measurement for some activities where other performance measures would be expensive or impractical
  • Identify areas where improvements in service delivery may be required
  • Allow comparison with performance of other Councils

An independent firm undertakes the survey because the survey needs to be carried out objectively and credibly

Description File Size Download
(Select All)
Residents’ Opinion & Satisfaction Survey 2014
3 MB
Residents’ Satisfaction & Opinion Survey 2011
1.5 MB
Southland District Council Resident Survey Report 2017
2.5 MB
Southland District Council 2019 Resident Survey Report
846 KB
Southland District Council 2020 Resident Survey Report
847 KB
Southland District Council 2021 Resident Survey Report
1.4 MB