Rates processing will continue as normal during this time. However, if you usually pay by cheque we ask you to pay via online or you can choose to pay by direct debit – just follow the ‘Pay it’ link on the front page of our website for options.
If you are in financial difficulty, please email us and ask for a rates staff member to contact you. Or you can ring the 0800 732 732 number.
Council charges rates and fees to pay for the many activities and services it provides, Property owners in the Southland District pay rates annually for services and activities provided by Council. This is charged on a per property basis.
Council charges fees for specific services that individuals use, such as building inspections, resource consent applications, burials and dog licensing. A copy of Council’s current Fees and Charges schedule can be found on our Fees & Charges page.
Register for emailed rates notices
Council has introduced an option to have your rates invoice emailed rather than posted. Register to receive future rates invoices by email.
Paying your rates
Online – the easy way to receive and pay your rates!
It’s easier than ever to pay your rates online, just go to our online payment portal.
By direct debit
A direct debit is where you give Council authority to deduct a specific amount from your bank account on a regular basis to cover your rates. Typically the value deducted is equivalent to the annual rates total divided by the number of payments per annum. Direct debit ensures that your rates are paid in full by 30 June each year and you do not incur any penalties .
The Southland District Council offers ratepayers the option to pay their rates by direct debit by any of the following frequencies:
- weekly, (specify the day of the week that suits you)
- fortnightly, (specify the day of the fortnight that suits you)
- monthly, (last working day of the month)
- quarterly (on rates instalment due dates), or
- annually (on the 1st instalment due date)
Just download direct debit form [PDF, 332 KB], fill in your details, sign, and return it to:
Southland District Council
PO Box 903
15 Forth Street
or email it to email@example.com
Payment via telephone or internet banking is available through most banks. These services allow you to pay your rates at any point in time and from anywhere in the country.
If paying by telephone banking, please contact Council on 0800 732 732 to obtain the specific details that you need to provide to your bank in order to use this service.
If paying by internet banking, please note that Southland District Council is a Bill Payee with all New Zealand banks. Please select the option: SOUTHLAND DISTRICT COUNCIL - RATES and enter your billing number where indicated.
Please note: If you have more than one property, you must make one payment per property.
All Southland District Council offices accept payment over the counter in cash, cheque or via EFTPOS or credit card (Mastercard and Visa only)
Cheques can be posted to Southland District Council, P O Box 903, Invercargill 9810. Payments by cheque must be accompanied by your rates remittance or include your billing number.
An automatic payment is where you instruct your bank to pay Council a regular amount.
You must include your billing number with these payments as without this, Council has no way of knowing which property you are paying rates for and this could result in penalties being charged.
Please ensure that if you have more than one property, that you establish one automatic payment per property.
Please note: There is a risk that your automatic payments won’t meet the instalment due dates and subsequently penalties may be incurred. Automatic payments will also need to be revised annually due to changing rates.
For all solicitors enquiries, please email firstname.lastname@example.org with the property details and staff will respond via email.
Key rates dates
Rates can be paid in full or by instalments. To avoid penalties, at least one quarter of your rates must be paid each quarter by the dates below:
- 30 August 2019
- 29 November 2019
- 28 February 2020
- 29 May 2020
All outstanding rates after the last day for payment for each instalment will incur a penalty equating to 10% of the rates instalment value. Any rates outstanding at 30 June (relating to the current and prior years) will incur a further 10% penalty
Low-income earners may be eligible for a rates rebate. Central Government provides funding for rates rebates for low-income home owners.
You may be entitled to one – find out if you're eligible (external link)
If you are eligible, fill in the rates rebate form [PDF, 361 KB] and bring it into any Council office.
For more information on any rates matters please contact the rates team on 0800 732 732 or email email@example.com.
Each year Council passes a resolution to set rates for the financial year. Read the full rates resolution of Council confirming rates for the 2019/2020 year [PDF, 1.6 MB].