We send reminder letters after every instalment where there is still more than $100 to pay.
You can see your balances and pay any overdue amount by logging in to pay it
Arrears (debt) is any amount on your rates account you still owe after 30 June.
We notify your mortgagee (usually a bank) after the fourth instalment due date has expired.
In early August, we inform them that, if you do not pay the outstanding amount within 90 days, we will request that they (the mortgagee) make this payment on your behalf.
If a property is mortgage-free, our team will pursue the outstanding rates directly with the owner.
If this does not result in payment, the Local Government (Rating) Act 2002 allows us to demand the sale of a property in order to recover unpaid rates.